Privacy Policy
Last Updated: 7/3/2026
Tangible Games LLC (“Tangible Games,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit tangibletainment.com, purchase Neck Pillow Sniffer, contact us, or otherwise interact with our website.
Tangible Games LLC is based in Austin, Texas.
For privacy-related questions or requests, contact us at:
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Name
- Email address
- Billing address
- Shipping address
- Phone number, if provided
- Order details
- Payment-related information processed through Squarespace Payments
- Messages submitted through our contact form
- Any other information you choose to provide
We may also collect information automatically when you visit or use our website, including:
- IP address
- Browser information
- Network information
- Device information
- Pages viewed
- Referring pages or websites
- Site activity and analytics data
- Cookies or similar technologies
2. Squarespace Hosting and Visitor Data
This website is hosted by Squarespace. Squarespace collects certain personal information when you visit this website so that it can run the website, protect its platform, improve its services, and provide website services to us.
This information may include:
- Information about your browser, network, and device
- Web pages you visited before coming to this website
- Web pages you view while on this website
- Your IP address
You can read more about how Squarespace uses personal information in Squarespace’s Privacy Policy.
3. Analytics
We use Squarespace Analytics to understand how visitors use our website and to learn about site traffic and activity.
This website collects personal information to power our site analytics, including:
- Information about your browser, network, and device
- Web pages you visited before coming to this website
- Your IP address
This information may also include details about your use of this website, including:
- Clicks
- Internal links
- Pages visited
- Scrolling
- Searches
- Timestamps
We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.
We do not currently use Google Analytics, Meta Pixel, TikTok Pixel, or similar third-party advertising pixels. If that changes, we may update this Privacy Policy.
4. Cookies
This website uses cookies and similar technologies. Cookies are small files or pieces of text that download to a device when a visitor accesses a website.
Squarespace uses necessary cookies to securely serve this website to you. Our website may also use analytics and performance cookies to help us understand site traffic, activity, and performance.
Depending on your location and our cookie settings, analytics or performance cookies may only be used after you acknowledge a cookie banner.
You may be able to control cookies through your browser settings. Disabling cookies may affect website functionality, including checkout.
5. Purchases and Orders
When you buy something on this website, we collect personal information from you to process and fulfill your order. We may collect information such as:
- Name
- Email address
- Billing address
- Shipping address
- Phone number, if provided
- Details relating to your purchase
- Product, quantity, price, tax, shipping, and order details
We provide this information to Squarespace, our online store and website hosting provider, so that Squarespace can provide ecommerce, checkout, payment, and website services to us.
6. Squarespace Payments and Payment Processing
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is provided through Squarespace and may use third-party service providers for payment processing, fraud monitoring, and related services.
Squarespace Payments may use providers such as Stripe for payment processing and Sift for fraud monitoring and detection. These providers may receive and process personal information in accordance with their own privacy policies.
We do not directly store your full payment card information.
7. Shipping and Fulfillment
When you purchase a physical product on this website, we collect personal information from you to ship the order to you.
We may collect and use information such as:
- Name
- Email address
- Billing address
- Shipping address
- Phone number, if provided
- Details relating to your purchase, such as product quantity, package weight, and shipping method
We may share this information with Squarespace, shipping carriers, postage providers, and shipping software providers so we can fulfill and deliver your order.
We may use Pirate Ship or another shipping software provider. Because our shipping tools are not finalized yet, this section may be updated before launch or as our fulfillment process changes.
As you go through checkout, Squarespace may use address-autocomplete tools, such as Google Places API, to suggest shipping or billing addresses and improve the checkout experience.
8. Taxes
When you make a purchase from us on this website, tax calculations may require certain order and location information.
We may collect or process information such as:
- Billing address
- Shipping address
- Details relating to your purchase
- Product tax category or related order details
- Name
Squarespace and its service providers may process this information to support tax calculations and checkout functionality.
9. Contact Forms
If you submit information through a contact form on this website, we collect the information requested in the form so we can track and respond to your message.
This may include:
- Name
- Email address
- Message content
- Any other information you choose to provide
We provide this information to Squarespace, our website hosting provider, so that Squarespace can provide website services to us and help us manage our relationship with you.
Contact form submissions may also be stored or forwarded through email or Google Workspace tools used by Tangible Games LLC.
10. Order and Account-Related Emails
We may email you with messages about your order or website activity. For example, we may email you to tell you that:
- You made a purchase
- Your order was received
- Your order has shipped
- There is an issue with your order
- We need to respond to a customer service request
These messages are transactional and service-related. It may not be possible to unsubscribe from these messages because they are necessary to complete purchases, provide customer service, and manage our relationship with you.
We provide your contact information to Squarespace, our website hosting provider, so Squarespace can send these emails on our behalf and help us manage our relationship with you.
11. Customer Accounts
We do not currently offer customer accounts. Purchases are made through checkout only.
If we enable customer accounts in the future, we may update this Privacy Policy to explain what information is collected and how it is used.
12. Email Marketing
We do not currently operate an email newsletter or marketing email list.
If we add email marketing in the future, we will provide a way to unsubscribe from marketing emails.
13. Fonts
This website may use Squarespace’s built-in font integrations, including Google Fonts or Adobe Fonts. To properly display this site, those font providers may receive personal information such as:
- Information about your browser, network, or device
- Information about this site and the page you are viewing
- Your IP address
14. Order Exports and Internal Records
Orders placed through our website may be automatically exported into a Google Sheet within our Tangible Games business Google account. We use this information for internal order tracking, fulfillment, customer service, business reporting, and recordkeeping.
We take reasonable steps to limit access to these records and use them only for legitimate business purposes.
15. How We Use Personal Information
We use personal information to:
- Operate and maintain our website
- Process payments
- Process and fulfill orders
- Ship products
- Provide customer support
- Respond to contact form submissions
- Maintain order records
- Prevent fraud, abuse, or unauthorized activity
- Calculate taxes and shipping
- Understand website traffic and performance
- Improve our website and customer experience
- Comply with legal, tax, accounting, and business obligations
16. How We Share Personal Information
We may share personal information with service providers that help us operate our business, including:
- Squarespace, for website hosting, ecommerce, checkout, payments, analytics, and related website services
- Squarespace Payments and related payment/fraud service providers, such as Stripe and Sift
- Google Workspace, Google Sheets, or related Google services for internal business records
- Shipping carriers and shipping software providers, such as Pirate Ship or other tools we may use
- Professional advisors, such as accountants, tax professionals, or legal advisors
- Government, law enforcement, or regulatory authorities when required by law
We do not sell personal information in the ordinary sense of exchanging personal information for money.
17. Data Retention
We keep personal information for as long as needed for business, tax, accounting, fraud prevention, customer service, dispute resolution, and legal purposes.
For example, we may retain order records even after an order has been fulfilled if those records are needed for tax reporting, refunds, chargebacks, fraud prevention, customer service, or legal compliance.
18. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security.
19. Children’s Privacy
Neck Pillow Sniffer is designed for ages 8 and older, but our website is intended for use by adults and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has provided us with personal information, contact us at info@tangibletainment.com and we will take appropriate steps to delete it.
Purchases should be made by a parent, guardian, or adult customer.
20. U.S.-Focused Website
Our website and business are intended primarily for customers in the United States.
If we choose to offer international shipping in the future, additional terms, notices, customs obligations, taxes, or legal requirements may apply.
21. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain information
- Ask questions about how we use your information
- Opt out of certain uses of personal information, where applicable
To make a request, contact us at:
We may need to verify your identity before responding to a request.
22. Texas and Other State Privacy Rights
Tangible Games LLC is a small business. Certain state privacy laws may not apply to us in full because of business-size or other exemptions. However, we still aim to handle personal information responsibly and respond to reasonable privacy requests.
We do not sell sensitive personal data.
If our legal obligations change as the business grows, we may update this Privacy Policy and our privacy practices.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.
24. Contact Us
If you have questions, concerns, or privacy-related requests, contact:
Tangible Games LLC